Welcome to Down South Prowash & Remodeling LLC

Standard Terms and Conditions

1) Legally Binding Agreement:

By accepting our estimate for service and or service’s, and or summiting a deposit, this serves as a contract with Down South Prowash & Remodeling LLC , you are agreeing to a legally binding

contract for work to be completed at an agreed-upon price. In the event that you break this contract,

all deposits made to the company shall be surrendered as damages.

2) Product Warranties:

All warranties are limited to those offered by the manufacturers of the products used. Down South

Prowash & Remodeling LLC makes no additional warranties. If you ever have a concern regarding our

work, Down South Prowash & Remodeling LLC should be notified immediately.

3) Water Usage:

By accepting our estimate, you agree to provide Down South Prowash & Remodeling LLC the right to

use an on-site water supply as needed to complete the stated project without compensation. If an

exterior water supply is required, it will be at an additional charge. It is the customer’s responsibility to

make sure the water supply is on and in working order before we arrive.Additional charges will be

applied if water is not available.

4) Electrical Usage:

By accepting our estimate, you agree to provide Down South Prowash & Remodeling LLC the right to

use an on-site source of electricity as needed to complete the stated project without compensation. If

an exterior source is required it will be at an additional charge.

5) Color and Tone Concerns:

The properties and species of wood age and weather can greatly affect the resulting color or tone of

the stain. Note: Variances may occur on individual boards as well as the total project, as densities and

other characteristics vary across and throughout the wood. Down South Prowash & Remodeling LLC

and its associates attempt to represent the final finish color and tones as best as possible.While we

can often give you an idea of the overall color or tone you must expect some variance in the overall

finish.

6) Courtesy:

While Down South Prowash & Remodeling LLC is on location and performing work on your property,

you are responsible for keeping all children and pets, as well as other individuals away from the work

area.Children and pets must be kept off the work surface for at least 24 hours after our work is

completed. This is for your safety as well as our own.

7) Payments:

Payments to Down South Prowash & Remodeling LLC are due as per the contract schedule and are to

be paid by check or cash.All balances are ALWAYS due upon completion of the job.Any variance to this

policy must be agreed upon and in writing on our contract. Late charges will be immediately assessed

on all balances not paid in accordance with contract terms. The customer agrees to pay any collection

cost incurred by Down South Prowash & Remodeling LLC related to the collection process of

outstanding balances.

8) Scheduling:

Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather

may affect scheduling.We try our best to keep scheduling conflicts to a minimum, however,

circumstances that are beyond our control may affect your project start and completion dates. You will

be notified of any changes.

9) Removal & Replacement of Deck Contents:

Removal and replacement of grills, deck furniture, planters, and any other items are the responsibility

Of the homeowner. Should we need to remove items from the deck, we will not be responsible for any

damage, breakage or for storage issues.An additional charge may be applied for the time and labor

devoted to the removal of these items.

10) Damages:

Down South Prowash & Remodeling LLC is not responsible for damages due to improperly installed

siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors,

wood rot, defective construction, improperly secured wires, loose or improperly installed gutters, and

leaders and improper caulking. In every aluminum siding case and in some cases with vinyl siding,the

sun and weather will bleach the color or cause fading. Power washing, which entails the removal of

chalky, gritty, or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand

out. Down South Prowash & Remodeling LLC will not be responsible for such conditions. Down South

Prowash & Remodeling LLC will not be responsible for loose mortar that may dislodge during the

cleaning process.

11) Stains:

Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains and

paints are examples of materials that cannot be removed by conventional means.We make every

attempt to point these areas out to the customer when quoting the project. Sometimes these stains

cannot be removed at all.

-

12) Watertight:

Down South Prowash & Remodeling LLC Services expects your property to be in good repair and

weathertight. This includes, but is not limited to all electrical services including receptacles and light

fixtures. Doors and windows shall also be weathertight. Down South Prowash & Remodeling LLC

Services is not responsible for damages as a result of water infiltration from poor or improper

installation, maintenance, or repair of electrical-related items or doors or windows. Down South

Prowash & Remodeling LLC cannot guarantee removal of artillery fungus from exterior house

surfaces.

13) Window Spotting:

Windows may become water spotted as a result of our services.Window cleaning is NOT included.

14) Concrete:

The appearance of concrete depends on a number of factors most linked to when the concrete was

initially poured and cured.When concrete with dirt, mold, mildew, algae and other pollutants and

stains is cleaned,the concrete will then reveal any and all imperfections that the pollutants and stains

have covered up. The customer understands that not all concrete will look the same even on the same

driveway, patio, sidewalk, or concrete slab.